Last Updated: 10 March 2025
This Privacy Policy describes how Maiesa ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our Shopify store (maiesa.com) (the "Site").
Information We Collect
We collect information about you in the following ways:
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Information You Provide Directly:
- When you create an account, place an order, subscribe to our newsletter, contact us with inquiries, or participate in surveys or promotions, we may collect information such as your name, email address, shipping address, billing address, phone number, and payment information.
- Any content you provide through reviews, comments, or other user-generated content on our Site.
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Information Automatically Collected:
- When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
- As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
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We use cookies, log files, and other tracking technologies to collect this information.
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Information from Third Parties:
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We may receive information about you from third-party services, such as payment processors and shipping providers, to facilitate your orders and improve our services.
How We Use Your Information
We use the information we collect for various purposes, including:
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To fulfill and manage your orders: Processing payments, shipping products, and providing order confirmations.
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To communicate with you: Responding to your inquiries, providing customer support, and sending you transactional and promotional emails.
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To improve our Site and services: Analyzing website traffic, identifying trends, and enhancing user experience.
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To personalize your experience: Providing tailored content and product recommendations.
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For marketing and advertising: Sending you newsletters, promotional offers, and targeted advertisements.
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To prevent fraud and protect our business: Detecting and preventing fraudulent transactions and other illegal activities.
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To comply with legal obligations: Responding to legal requests and complying with applicable laws and regulations.
Sharing Your Information
We may share your personal information with:
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Shopify: To power our online store and process your orders.
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Third-party service providers: Such as payment processors, shipping companies, email marketing platforms, and analytics providers, who assist us in operating our business and providing services to you.
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Business partners: To offer you joint promotions or other services.
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Legal authorities: When required by law or to protect our rights or the rights of others.
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In the event of a business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Rights
You have certain rights regarding your personal information, including:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete personal information.
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Deletion: You can request that we delete your personal information, subject to certain exceptions.
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Opt-out: You can opt-out of receiving marketing communications from us at any time.
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Cookies: You can manage your cookie preferences through your browser settings.
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Do Not Track: Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our Site and indicate the date of the latest revision.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@maiesa.com
By using our Site, you consent to the terms of this Privacy Policy.
